Privacy Policy

1 Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Name
• Email address
• Phone number
• Postal address
• Service-related information you voluntarily provide

Usage Data

We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2 How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service
• To respond to your inquiries and service requests
• To send you quotes, estimates, and related communications
• To notify you about changes to our service
• To provide customer support
• To monitor the usage of our service
• To detect, prevent, and address technical issues

3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following cookies and tracking technologies:

• Google Analytics — to analyze website traffic and usage patterns
• Meta Pixel — to measure the effectiveness of our advertising and understand customer actions
• Essential Cookies — required for basic website functionality

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.

4 Third-Party Services and Advertising

We may use third-party service providers to operate our service, perform service-related services, or assist us in analyzing how our service is used. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

These third parties include:

• Meta (Facebook) — for advertising and lead generation. Their use of your data is governed by Meta's Data Policy.
• Google — for analytics and advertising. Google's use of your data is governed by Google's Privacy Policy.
• Website hosting providers — for site hosting and maintenance

5 Communication

When you submit a contact form, request a quote, or message us through our website or advertising platforms, you are consenting to receive communications from F13 LLC via email, phone, text message, or messenger platforms in response to your inquiry. We do not sell or share your personal information with unrelated third parties for marketing purposes.

6 Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7 Your Rights Under CCPA / CPRA (California Residents)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• The right to know what personal information is collected about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to correct inaccurate personal information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at [email protected].

8 Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us so that we can take necessary action.

9 Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10 Contact Us

If you have any questions about this Privacy Policy, please contact us: